• Who can use KeedBet?

  Only people 18 years or older can use KeedBet.

• How much does it cost to use KeedBet?

  There is no fee to use KeedBet. Games Tech pays all USSD fees and message charges. You are responsible for any mobile money fees associated with your transactions.

• How do I place a bet?

  Dial *385# on your phone and follow the prompts. You can choose your sport, event, and bet type, then enter your stake amount.

• What is the minimum and maximum bet amount?

  The minimum bet is GHS 1 and the maximum is GHS 500.

• Is there a maximum amount I can win?
  • Single Bet: GHS 50,000
  • Multiple Bet: GHS 100,000

  For wins exceeding GHS 50,000, additional verification may be required.

• What happens if I win a large amount?

  Games Tech may use bank cheques or transfers for payouts exceeding a certain threshold to comply with regulations.

• Can you use my information for marketing?

  Games Tech may publicize winners' first names and winnings amounts. You can opt out of this by contacting customer support.

• How do I keep my account secure?

  Protect your mobile money PIN and avoid using your device on untrusted networks. Report lost or stolen devices to KeedBet immediately.

• What happens if someone uses my account without permission?

  You are responsible for any unauthorized transactions due to a compromised mobile money PIN. Games Tech recommends indemnifying yourself against such losses.

• What types of bets can I place?

  KeedBet offers single, multiple, and system bets. You can find more details on these bet types in the Betting Rules section below.

• What happens if my bet includes an event that is cancelled or postponed?

  Bets on cancelled or postponed events (within the specified timeframe) are settled at odds of 1.00 (refunded).

• What happens if there is a dispute about a bet?

  The Games Tech database is the primary source for resolving disputes.

These FAQs are based on the Betting Rules section of the Terms & Conditions.

• What are the different types of bets?
  • Single: A bet on one outcome for one market.
  • Multiple: A bet on outcomes for several independent markets (losing one outcome loses the entire bet).
  • System: A complex of multiples with a chosen number of outcomes, with winnings calculated as the sum of winnings for each included multiple.
• What are some general betting rules?
  • Bets are accepted based on markets published on the KeedBet website (if available) or USSD on the bet placement date.
  • Bets are accepted on regular time (excluding overtime) unless otherwise stated.
  • Only the confirmed stake amount, not exceeding your account balance, is accepted.
  • Bets are accepted before the event starts, except for Live Bets (when applicable).
  • The date and time specified for an event is when betting stops, not necessarily the start time.
  • Games Tech can change betting markets (odds, handicaps, etc.) at any time. Existing bets are not affected.
  • Refer to the website or USSD for details about teams and events. Errors are not a basis for refunds.
  • If important team details are missing (age group, gender, etc.), bets on the match will be refunded.

• Can I close my KeedBet account?

  Currently, KeedBet does not offer account closure. However, you can stop using the service by simply not dialing *385#.

• I forgot my Mobile Money PIN. What should I do?

  You should contact your mobile money provider to reset your PIN. This is necessary to access your account and perform transactions.

• How can I contact KeedBet customer support?

  You can contact our customer support via call on: +233 59 692 1619

• Is online gambling legal in Ghana?

  Yes, online gambling is legal in Ghana under specific regulations. KeedBet operates under a license issued by the Gaming Commission of Ghana.